Transform Your Space Into a Masterpiece

1. Information We Collect

We collect information such as your name, email address, phone number, address, and project details when you contact us or use our services.

2. How We Use Your Information

Your information is used to provide our services, respond to inquiries, process requests, and improve your experience.

3. Marketing Communications

With your consent, we may send newsletters, promotional offers, and service updates. You can unsubscribe at any time.

4. Information Sharing

We do not sell your personal information. Data may only be shared with trusted partners who help us deliver our services.

5. Cookies & Tracking

Our website uses cookies to improve functionality, remember preferences, and analyze website traffic.

6. Data Security

We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access.

7. Data Retention

Your personal information is retained only as long as necessary to provide our services and comply with legal obligations.

8. Your Privacy Rights

You may request access, correction, updating, or deletion of your personal information by contacting us.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us via email or phone for assistance.

1. Acceptance of Terms

By accessing our website or using our services, you agree to comply with these Terms and Conditions.

2. Services

We provide home renovation, interior design, construction, maintenance, and smart home solutions based on agreed project specifications.

3. Quotations & Pricing

All quotations are valid for 30 days unless otherwise specified. Final pricing depends on the approved project scope.

4. Payment Terms

A project deposit is required before work begins. Remaining payments are due according to agreed project milestones.

5. Project Changes

Any requested modifications after approval may affect project cost, schedule, or completion time.

6. Cancellation Policy

Project cancellations may result in cancellation charges depending on work completed and materials already purchased.

7. Warranty

Warranty coverage applies only to eligible services and is subject to the terms specified in your project agreement.

8. Intellectual Property

All website content, graphics, designs, logos, and images are the property of Dream Home Vista and may not be copied without permission.

9. Limitation of Liability

We are not responsible for indirect or consequential damages arising from the use of our services or website.

10. Governing Law

These Terms and Conditions are governed by applicable local laws, and any disputes shall be resolved in the appropriate courts.

1. Service Refund Policy

For service-based projects, refunds are evaluated on a case-by-case basis. If work has not yet commenced, a full refund of any deposits paid will be issued within 14 business days. If work has begun, refunds will be prorated based on the completed portion of the project and any non-recoverable costs for materials already purchased.

2. Product Returns

Products purchased through Dream Home Vista may be returned within 14 days of delivery in their original, unopened condition. A 15% restocking fee may apply. Custom-ordered products are non-returnable unless defective.

3. Defective Workmanship

If you identify any defect in our workmanship within the warranty period, please contact us immediately. We will inspect the issue and, if confirmed as a defect caused by our work, we will repair or redo the work at no additional cost. This does not constitute a refund but rather a fulfillment of our warranty obligation.

4. How to Request a Refund

To initiate a refund request, please contact our customer support team at support@dreamhomevista.info or call +1 (512) 555-0198. Include your project reference number, a description of the issue, and any supporting documentation or photographs.

5. Processing Time

Approved refunds will be processed within 14-21 business days and returned to the original payment method. We will notify you via email once the refund has been initiated.